Trelnox Technologies
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Terms of Service

Last updated: April 16, 2026

Welcome to Trelnox Technologies!

These Terms of Service ("Terms" or "Agreement") are a binding legal agreement between you and Trelnox Technologies LLC ("Trelnox," "we," "our," or "us").

PLEASE READ THIS AGREEMENT CAREFULLY.

By accessing or using our website, applications, APIs, or related services (collectively, the "Services"), you agree to be bound by these Terms and our Privacy Policy. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that case, "you" or "your" will refer to that entity.

If you do not agree to all of these Terms, you may not use our Services.

ARBITRATION NOTICE: THESE TERMS CONTAIN A MANDATORY ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER (SECTION 11). THIS REQUIRES YOU TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS THROUGH ARBITRATION, NOT THROUGH COURT PROCEEDINGS OR CLASS ACTIONS.

1. Our Services

1.1 The Platform

Trelnox Technologies provides enterprise AI solutions, software development, IT modernization, and data intelligence services. Our Services include our website, trelnox.com, any applications, APIs, tools, and related platforms we provide.

1.2 Important Disclaimer

Trelnox is a technology services provider. We do not guarantee any specific business outcomes from the use of our Services. Our role is to provide the technology and services as described in any applicable service agreement.

2. Accounts

To access certain features, you may need to create an account.

2.1 Account Obligations

  • You agree to provide accurate information when creating an account.
  • If you are creating an account on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately of any unauthorized use of your account.

3. Fees, Billing, and Payment

3.1 Service Fees

If you purchase any paid Services, you agree to pay the fees indicated at the time of purchase or as specified in a separate service agreement.

3.2 Payment Terms

Payment terms are as specified at the time of purchase or in the applicable service agreement. You authorize us to charge your payment method on file according to the agreed billing schedule.

3.3 No Refunds

All fees are non-refundable, except as strictly required by applicable law or as otherwise specified in a separate service agreement.

3.4 Price Changes

We reserve the right to change our fees. We will provide you with reasonable notice (e.g., via email) before any price change takes effect. Continued use of the Services after the price change constitutes your agreement to pay the new amount.

3.5 Delinquent Accounts

If a payment fails, we may suspend your access to the Services until payment is received. You are responsible for any fees incidental to the collection of unpaid amounts.

4. Acceptable Use and Restrictions

4.1 Prohibited Activities

You agree strictly NOT to:

  • Illegal Purpose: Use the Services for any illegal, fraudulent, or harmful purpose.
  • Reverse Engineering: Reverse engineer, decompile, or attempt to derive the source code of the Services.
  • Scraping: Use automated systems (robots, spiders, scrapers) to access or collect data from the Services without our written consent.
  • Interference: Interfere with the security, integrity, or performance of the Services.
  • Resale: Sublicense, resell, or lease the Services to a third party without our express written consent.
  • Malicious Code: Upload viruses, malware, or harmful code.

4.2 Usage Limits

We reserve the right to impose limits on your use of the Services, including but not limited to API call limits and storage limits, to ensure the stability of our platform.

5. Content and Intellectual Property

5.1 Your Content ("User Content")

You retain ownership of the data, text, images, and other content you provide to us through the Services.

  • License to Trelnox: By providing content, you grant us a worldwide, royalty-free license to host, store, display, reproduce, and modify your content specifically for the purpose of operating and improving the Services. This license terminates when you delete the content or terminate your account.
  • Responsibility: You are solely responsible for ensuring you have the rights to provide any content and that such content does not violate third-party rights.

5.2 Intellectual Property Rights

The Services, including our software, code, visual design, and trademarks, are the exclusive property of Trelnox Technologies LLC. You are granted a limited, non-exclusive, non-transferable license to use the Services solely as permitted by this Agreement.

6. Confidentiality

If you receive non-public information regarding Trelnox's technology, beta features, or business plans ("Confidential Information"), you agree not to disclose such information to third parties and to use it only for the purpose of using the Services.

7. Termination

  • By You: You may stop using the Services at any time.
  • By Us: We may suspend or terminate your access immediately, without notice, if you breach these Terms (including non-payment) or if required by law.
  • Effect of Termination: Upon termination, your right to use the Services ends. Sections regarding IP ownership, indemnification, liability, and dispute resolution survive termination.

8. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRELNOX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT:

  • THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
  • ANY THIRD-PARTY INFORMATION OR INTEGRATIONS WILL BE ACCURATE.
  • USING THE SERVICES WILL RESULT IN ANY SPECIFIC BUSINESS OUTCOMES.

9. Indemnification

You agree to indemnify, defend, and hold harmless Trelnox, its officers, employees, and agents from any claims, damages, losses, or expenses (including attorney's fees) arising from:

  1. Your use of the Services.
  2. Your violation of these Terms or applicable laws.
  3. Your User Content.
  4. Any dispute between you and third parties related to the Services.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TRELNOX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

IN NO EVENT SHALL TRELNOX'S AGGREGATE LIABILITY FOR ALL CLAIMS EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE TOTAL AMOUNT PAID BY YOU TO TRELNOX IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

11. Dispute Resolution and Governing Law

11.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws principles.

11.2 Binding Arbitration

Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by JAMS in San Francisco, California. The arbitration will be conducted on an individual basis.

11.3 Class Action Waiver

YOU AND TRELNOX AGREE TO BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

11.4 Venue

For any disputes not subject to arbitration (such as claims for injunctive relief), you agree to submit to the personal jurisdiction of the state and federal courts located in San Francisco County, California.

12. General Provisions

12.1 Changes to These Terms

We reserve the right to modify these Terms at any time. We will post the revised Terms on this page. By continuing to use the Services after the changes become effective, you agree to the revised Terms.

12.2 Entire Agreement

These Terms, along with our Privacy Policy and any other documents referenced herein, constitute the entire agreement between you and Trelnox regarding the Services.

12.3 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer them without restriction.

12.4 Severability & Waiver

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. A failure to enforce any right or provision will not be considered a waiver of that right.

12.5 No Joint Venture or Third-Party Beneficiaries

These Terms do not create any agency, partnership, or joint venture between you and Trelnox. There are no third-party beneficiaries intended under these Terms.

12.6 Export Laws

You agree to comply with all applicable U.S. export laws and regulations. You may not use, export, or re-export the Services in violation of such laws, including to any U.S. embargoed countries or to anyone on a U.S. Government list of prohibited or restricted parties.

12.7 Notices

Any legal notices or other communications provided by Trelnox under these Terms will be given by posting to the Services or via email. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted. Legal notices to us must be sent to legal@trelnox.com.

12.8 Notices for California Residents

If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

13. Copyright (DMCA) Policy

We respect intellectual property rights. If you believe your copyright has been infringed, please send a DMCA-compliant notice to legal@trelnox.com.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: legal@trelnox.com