Trelnox Technologies
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Privacy Policy

Last updated: April 16, 2026

Welcome to Trelnox Technologies!

This Privacy Policy explains how Trelnox Technologies LLC ("Trelnox," "we," "our," or "us") collects, uses, and shares personal information when you use our website, trelnox.com, and the services we provide (collectively, the "Services").

This Privacy Policy is a key part of our legal agreement with you. Our Terms of Service govern all use of our Services. By accessing or using our Services, you agree to be bound by both this Privacy Policy and our Terms of Service.

Information We Collect

We collect personal information that you provide to us, that we collect automatically, or that we receive from third parties.

Information You Provide

  • Contact & Inquiry Information: When you inquire about our services or contact us through our website, we collect your name, email address, phone number, company name, and any other information you choose to provide.
  • Communications Data: When you contact us for support or other inquiries, we collect the contents of your message and any contact information you provide.
  • Job Application Data: If you apply for a job at Trelnox, we collect your resume, cover letter, and contact details.

Information We Collect Automatically

  • Usage and Technical Data: When you visit our website, we automatically collect your IP address, browser type, device information, operating system, and information about how you interact with our site (pages visited, links clicked, time spent). We use cookies and similar technologies to collect this data, as detailed in our Cookie Policy.

Sensitive and Financial Information

We take your privacy seriously and do not intentionally collect or require sensitive personal information (also known as "special categories of data") to provide our Services.

Specifically, we ask that you do not provide us with information about:

  • Your race or ethnic origin
  • Political opinions or religious beliefs
  • Health, genetic, or biometric data
  • Social Security numbers

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: To operate our website, respond to inquiries, and analyze usage to enhance our platform.
  • To Communicate With You: To respond to your inquiries, send service updates, and provide marketing communications (where we have your consent).
  • For Business Operations: To process job applications, maintain security, and for internal analytics.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Performance of a Contract: To provide the services you requested.
  • Legitimate Interests: For security, analytics, and improving our services, provided our interests do not override your rights.
  • Consent: For sending marketing communications, which you can withdraw at any time.
  • Legal Obligation: To comply with applicable laws.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Service Providers: We use third-party vendors for services like cloud hosting, analytics, and security (e.g., Cloudflare). These vendors are only permitted to use the information to perform services for us.
  • For Legal Reasons: We may disclose information if required by law, a valid court order, or to protect the rights, property, or safety of Trelnox, our users, or the public.
  • In Business Transactions: If Trelnox is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred.
  • With Your Consent: We may share information for other purposes with your explicit consent.

Your Data Rights and Choices

You have rights regarding your personal information. You can contact us directly at privacy@trelnox.com to exercise your rights.

Your rights may include:

  • The Right to Access, Correct, or Delete your personal information.
  • The Right to Opt-Out of marketing communications by using the "unsubscribe" link in our emails.
  • The Right to Data Portability to receive your information in a machine-readable format.
  • The Right to Withdraw Consent at any time where we rely on consent to process your information.

Your California Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the CPRA:

  • The Right to Know: To request details about the personal information we have collected about you.
  • The Right to Delete: To request the deletion of your personal information.
  • The Right to Correct: To request correction of inaccurate personal information.
  • The Right to Opt-Out of Sale/Sharing: We do not "sell" or "share" your personal information as defined by the CCPA.
  • The Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to that which is necessary to perform the services.

To exercise your California rights, please contact us at privacy@trelnox.com.

Additional Information

Data Security

We implement appropriate technical and organizational measures, such as data encryption and secure cloud infrastructure, to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Trelnox is headquartered in the United States, and your information will be processed in the U.S. and other locations where our service providers operate. For transfers of data from the EEA/UK, we rely on appropriate safeguards such as the EU-U.S. Data Privacy Framework or Standard Contractual Clauses to ensure your data is protected.

Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@trelnox.com